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FAQs

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-3 business days for your order to ship out. Tracking numbers will be updated 1-2 business days after your order has been SHIPPED. If you don't have a tracking number after 3-4 business days please email us at candace.thevanitycloset@gmail.com.

Do we offer refunds?
Due to the nature of our products all sales are final.

I have entered an incorrect address what do I do now?
If you’ve miss spelled or auto filled in an incorrect address, simply notify us via email at candace.thevanitycloset@gmail.com with the correct address. Please include your name and order number. If the given address is wrong we can update the address to the correct one within 24 hours of your purchase. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to candace.thevanitycloset@gmail.com and we will be happy to assist you in any way that we can.
We do receive a large number of emails, please give a 24 hour response window.